Shipping policy
Effective Date: January 1, 2026
Summit Pro provides digital products and professional services only. We do not ship any physical goods.
Digital Delivery
All Summit Pro products and services are delivered digitally and may include:
- Email communication
- Secure access to reports, documents, or files
- Links to digital resources
- Access to third-party tools (e.g. Figma, Google Docs)
Delivery begins after:
- Successful payment confirmation
- Completion of any required intake forms
- Receipt of necessary access or information (where applicable)
Delivery Timeline
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Digital audits and services:
Delivery timelines vary by product and are outlined on the product page.
Unless otherwise stated, audit reports are delivered within 8 business days after intake and access are completed. -
Delays:
Delivery may be delayed if required information, intake forms, or access permissions are not provided in a timely manner.
No Physical Shipping
Because all Summit Pro offerings are digital:
- No shipping fees apply
- No shipping carriers are used
- No tracking numbers are issued
Incorrect Information
Summit Pro is not responsible for delays caused by:
- Incorrect or incomplete contact information
- Failure to submit required intake forms
- Failure to grant requested access
Contact Information
If you have questions about digital delivery or timelines, contact us at: